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CRM Consulting

Make CRM work for you

CRM Consulting empowers Dealers to access industry-specific CRM knowledge at their convenience. Today, CRM is vital for every Dealer to drive sales, ensure repeat business and strengthen customer bonds. But many don’t have the time or money to find the expertise. And often, CRM gets sidelined by other priorities. With CRM Consulting, Dealers can leverage skilled specialists in Australia and New Zealand when needed without the time and cost of recruitment.

Goal setting and SWOT analysis

Integrated strategy and tactics

CRM reporting

Dealership buy-in

Proven tools and methods

Flexible learning

The smart way to use CRM

The smart way to use CRM

CRM made easy

Tap into industry expertise

Take advantage of years of experience in CRM and the industry. Benefit from proven strategies and tactics in improving Dealership profitability.

Avoid costs

Our CRM is easy to implement and use meaning you can deliver ROI sooner, and minimise the internal support needed to manage it.

Save time

Escape the time-consuming recruitment process and the uncertainties of finding the right person for the business.

Features

Make CRM a pillar of your business

CRM Consulting helps to integrate CRM into the Dealership to drive sales, profit, repeat business, and customer engagement. Learn how to do it from CRM masters while avoiding the cost and complications of hiring and retaining long-term CRM specialists.

SWOT analysis and goal setting

SWOT analysis and goal setting

Analyse Strengths, Weaknesses, Opportunities and Threats (SWOT). Then, set goals for customer experience, loyalty, communication, and prospect marketing.

Integrated strategy and tactics

Integrated strategy and tactics

Build strategies for long-term growth. Craft tactical plans focusing on immediate gains yet aligning with the long-term vision.

CRM reporting

CRM reporting

Understand the different types of CRM reporting. See why they are key in making data-driven decisions to improve customer engagement and profitability.

Dealership buy-in

Dealership buy-in

User buy-in is vital for a winning CRM program. Learn how to engage management and staff by giving them the necessary information and skills.

Proven tools and methods

Proven tools and methods

Train in best-practice tools and processes developed over time and tested and proven in the industry.

Flexible learning

Flexible learning

Select a short-term or 12-month package to suit the Dealership. No long-term commitment.

Find out more
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