Parts
Pentana Solutions’ mantra in the parts world is simple: less keying, fewer errors and increased sales. eraPower’s accuracy, security and useability makes it the ideal ERP tool for parts. It’s fully integrated meaning less manual work for employees and fewer errors from duplicated entries. The scanning and bar coding solutions available streamline your entire parts department, giving you visibility and control like never before.
Security
The lengths Pentana Solutions go to to secure and protect our customers’ data goes unmatched across the industry. Publicly listed companies such as AHG, AP Eagers and Inchape all trust Pentana Solutions’ eraPower with their data and security for they know the measures we go to always protect our customers. All transactions are date and time stamped so you can always have a trail of changes made to your data.
Accuracy
Pentana Solutions’ eraPower is fully integrated across your entire dealership; all information is only keyed one time and is updated across the entire Dealer Management System. All parts pricing and details are updated across the Dealer Management System in real-time, meaning you never have to second guess whether you are looking at the correct figures or not. All data is instantaneously available at all times, making the inventory accuracy afforded by eraPower unparalleled.
Useability
The intuitive user interfaces that eraPower holds allows for easy training in your parts department. Parts staff are able to quickly learn how to use the advantages of the Dealer Management System to manage stock levels, anticipate inventory refills and monitor parts invoices at all times.
Service
We’re aware of just how crucial service retention is in the automotive industry today, knowing there is little room for missed opportunity. That’s why we deliver streamlined, mobile solutions that give you an unmatchable advantage over your competitors, ensuring your service department runs at its full potential.
eraPower’s vast array of service modules and integrated software allow you full transparency and control of your business. From customer service on the front line to the workshop, we have your service department seamlessly covered. With the help of our expert service consultants, you can identify profit leaks, improve efficiences and mobilise your service department.
Integrated online service bookings on your dealership website also allow your customers to book a service appointment with you anytime of day, from anywhere they like. And because the Online Service Bookings are fully integrated, customer appointments flow straight through to your Dealer Management System screen in real-time.
For more information on Integrated Online Service Bookings please click “Add On Modules” on the lefthand side of your screen.
Add On Modules for eraPower
Integrated Online Service Booking
Allow your customers to book and manage service appointments straight from your website, with the appointment integrating straight through to your DMS.
Dynamic Warehousing
Dynamic Warehousing, a module of eraPower has a strong benefit set for its users. Existing parts specialists intimately understand bin, pallet, tub, rack, shelf or moulding tube storage but need an assistant to maintain appropriate locations, or need be, multiple locations. However, research shows that people will always be more generous with storage than they need to be.
Bay Diary
Control your workshop bays through pure sophistication using our Bay Diary solution. Learn more to avoid suffering an empty service bay again.
Loan Car Solution
Our Loan Car solution provides the ability to book, schedule, monitor and search all loan car inventory such as staff cars, courtesy cars and test drive vehicles. Improve your efficiencies with this comprehensive solution.
Service Advisor
Service Advisor is the key to running a successful, profitable service department, with all information relevant to what is happening in your business today.
Workshop Control
Developed to maximise technician resources in your workshop, Workshop Control assists the foreman or controller to allocate all work in a time conscious and productive manner.
Heartbeat
With Heatbeat, you can monitor your DMS service asset in real-time. You'll proactively be in front of any potential server performance issues before they can arise.
SMSLink
SMSLink is a fully integrated text messaging tool to enhance how you communicate with customers. Through this integration into report writer, there’s no longer a need to extract information to third party platforms to send a message.
